Payments are temporarily down

Received an invoice or missed a toll?

Payments are temporarily unavailable while we do some work under the hood. Not to worry — you can take care of unpaid trips soon and you won't have to pay any extra fees.

We'll be back up and running by RESTORATION.DATE.

If you have unpaid invoices due before QUALIFYING.INVOICE.DUE.DATE, your new due date has been extended to GLOBAL.EXTENSION.DATE. Head back here on RESTORATION.DATE to take of care of any invoices then.

Make sure to set a reminder. Just like any other unpaid travel, if you don't take care of it soon after the due date, additional fees may be applied.

Looking for info about missed tolls or have other questions? Learn more or call us for support.

Receive reminders for low E-ZPass® balances

E-ZPass® customer? Sign up for low balance account alerts with the E-ZPass® agency that issued your account to help avoid future toll invoices. To learn more information about how to sign up for E-ZPass® account alerts, contact or visit the website of the E-ZPass® agency that issued your E-ZPass® account.

What happens if you don’t pay a toll?

     

Missing a toll isn’t a big deal, but if left unpaid, it can become one. It’s best to act quickly before time and money add up. Here’s what happens if you don’t pay for your missed toll*:

  • Missed toll (within 5 days of trip) - $1.50 fee
  • First invoice (6-35 days after trip) - $12.50 fee
  • Second invoice (45-74 days after trip) - $25.00 fee
  • Collections (90+ days after trip) - $100.00 fee
  • Court (180+ days after trip) - $100, plus court fees and civil penalties set by Virginia law

*As the operator, we don’t and cannot, by law, profit from administrative fees and civil penalties related to toll enforcement. Any administrative fees assessed for collection purposes are outlined by Virginia law and judges enforce the Virginia code and impose civil penalties.

The best way to pay is with an E-ZPass®

Learn more